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31 Topics

Edel
EdelRetired Employee
published in Get Started in the Community

New here? Here's all you need to know to get started!

You’re new here? 🤩Awesome, we are so glad to have you! Let’s get you started on the right foot with 5 quick tips: 1. Customize your profile No one is better at being you than you, so let the real you shine through your profile.Go to your profile settings and tell us all about you. You can add:A profile picture–yes, one of you in front of the camera.  What genre(s) of photography you shoot. Where in the world you’re from!  A quick bit about you: are you a Lightroom aficionado? Studio lighting master? Canon loyalist? Or jump outside the photography genre and share what matters most. Your pronouns to help your new friends address you correctly.  A signature that will be displayed at the bottom of all of your posts.2. Don't be afraid to askDon’t be afraid to jump right in and start your own question or discussion - that’s the reason you’re here, right? If a reply is too technical or complicated, don't hesitate to ask for clarification. 3. Search before you start a new topicIt’s possible t

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M
3 months ago
Edel
EdelRetired Employee
published in ShootProof News & Announcements

Shootproof Connect: Something new is coming to the community!!News

A New Way of Online Meetups - coming soon!!Comment below if you’re interested in hearing more!  - Edel 

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Edel
4 months ago
Betsy
BetsyRetired Employee
published in ShootProof News & Announcements

Your ticket to can’t-miss photography events!News

Good news! You’ll never have to miss another must-know tip again now that webinars have a new home! Introducing: the Events page, a new page on the ShootProof website where you can find and register for upcoming events and webinars.Prefer webinars’ original home? No worries; you’ll still be able to RSVP for them right here in the Community.Haven’t attended a webinar yet? You’re missing out! These sessions are jam-packed with valuable information to help you make the most of ShootProof, grow your photography business, and so much more.Head to shootproof.com/events to view and sign up for an upcoming webinar today. Bonus points if you bookmark the page!

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AshleyB
7 months ago
E
ShootProof Team Member
Edel ClarkShootProof Team Member
posted in Get Started in the Community

Hey everyone! Let me introduce myself!!

I’m Edel - that’s my attempt at “casual coffeeshop headshot posing”. Nailed it. Hi everyone!This is my FIRST post!! (Can you tell I’m a little excited?) If you’ve ever watched The Simpsons, you’ll know that the character Troy Mc Clure regularly introduces himself with the line “You may know me from….. and seen me in…..”  Well, I am not as well known as Troy Mc Clure but some of you MAY have seen me around the Cole’s Classroom or Táve communities - I am a mentor and community engagement specialist for all three of the Foreground brands (Shootproof being the third brand obviously!) So what do I do here? Well - help hopefully! My role is to make sure that the questions you ask go to the right place to get answered, and hopefully, to make this community a fun and inspiring (and educational!) place to be! Feel free to reach out to me if there’s something specific I can help you with, or if there’s an idea or feature within Shootproof you just LOVE and have to share! I’m also super keen to c

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E
ShootProof Team Member
11 months ago
Megan
MeganGenius
published in Get Started in the Community

Nice to meet ya, what's your name?

Hi friends! Welcome to the ShootProof Community. We can’t wait to get to know you- so let’s start out with proper introductions. Who are you? What type of photography do you do? Do you have a cute pet or favorite plant? How do you take your coffee?    We are thrilled to have you here with us.  ❤️

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K
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

Fresh Updates in the Community!

Hello friends, Megan the Community Manager here! Based on your feedback, some changes are coming to the ShootProof Community. Beginning today, new categories will appear. Here’s how to use them:Studio: Questions about Contacts, Email, Contracts, Colors & Logo, and ShootProof HomepagePhoto: Questions about Galleries, Mobile Apps, Music, Watermarks, ToolsCommerce: Questions about Orders, Payments ,Pricing, InvoicesReports: Questions about all of the Reports found in the Reports tab If you’re noticing that this mirrors the top menu in your ShootProof account, you are correct! Based on feedback from community members, we’re moving things around to make it easier to find answers to questions that have already been asked, and know where to post your questions. To make things even easier, tags will  be available for the specific topics - please add the relevant tags to your posts! There will be 2 new sections as well:COVID-19 Resources is becoming Business Resources, where you can find an

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F
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

Share your thoughts on ShootProof Galleries for a chance to win $100

Galleries are the main place where your clients interact with ShootProof.  Whether they know that or not, we know that means it’s important to make the best gallery experience we can.  One part of getting it right is to get a clearer picture of what our photographers think of our galleries.  So please give us your take on the galleries by filling out our brief, open-ended survey.  All participants who complete the survey will be entered to win one of twenty $100 e-gift cards. Click here to get started. 

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Megan
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

Share Your Ideas: Start Here

ShootProof’s product and engineering teams are committed to building the very best version of ShootProof.Listening to our community of photographers is key to ensuring our ongoing efforts are headed in the right direction.  This is reflected in our update to our Share Your Ideas section: statuses are receiving an update with more nuanced definitions, the ideas pipeline is easier to view and find ideas for you to vote on, and our team will be in regular communication within the Share Your Ideas section. Our goal is for your voice to be heard and to offer more clear communication back from our team. Before you submit an ideaSearch first, please! When you add an idea that is a duplicate of one already submitted, it is difficult for us to see the idea popularity by Votes. Before submitting an idea, use the search bar on the main page or within Share Your Ideas to see if your idea has already been submitted. Ideas show up with a blue lightbulb next to them in the search results. It’s possib

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Megan
1 year ago
Megan
MeganGenius
published in Get Started in the Community

New here? Start here with 5 quick tips!

You’re new here? 🤩Awesome, we are so glad to have you! Let’s get you started on the right foot with 5 quick tips:   1. Customize your profile  No one is better at being you than you, so let the real you shine through your profile. Go to your profile settings and tell us all about you. You can add: A profile picture–yes, one of you in front of the camera.  What genre(s) of photography you shoot. Where in the world you’re from! A quick bit about you: are you a Lightroom aficionado? Studio lighting master? Canon loyalist? Or jump outside the photography genre and share what matters most. Your pronouns to help your new friends address you correctly.  A signature that will be displayed at the bottom of all of your posts. 2. Don't be afraid to ask Don’t be afraid to jump right in and start your own question or discussion - that’s the reason you’re here, right? If a reply is too technical or complicated, don't hesitate to ask for clarification.   3. Search before you start a new topic It’s

15183
JohnDerryberry
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

Private Beta Invite: Get access to faster payouts!

The product team is inviting a few US-based photographers to our private beta and we’d love to have a few more community members involved.As part of the beta, you’ll receive early access to ShootProof’s all-new payments platform that comes with some pretty cool perks like:  More flexibility on refunding clients The ability to get your money in as little as 2 days (conditions apply) And even access to instant payouts! (conditions apply)  During the private beta period, we’d like to hear your feedback on the new platform to ensure it’s easy to set up and use.If you’d like to participate, please email pilot@shootproof.com  by February 28, 2021 to see if you qualify.  

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Megan
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

Help us make ShootProof Community better (and earn $$)

The ShootProof Community was created for you. Help us make it a place that’s easy to use and that you enjoy!  We are considering some updates and are looking for a few people to share their thoughts with us! It’s a quick activity - about 10 minutes. The first 20 folks to finish the activity will receive a $25 gift card for your time. If you’re in, click here to begin!  

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Megan
1 year ago
Megan
MeganGenius
published in Get Started in the Community

How to: add images and videos to your postsF.A.Q.

Want to share photos? Of course you do.   Upload images You can upload images to your post by clicking on the small camera icon in the text editor:   All common file formats for images are supported (.png, .jpg, .gif) When you upload your image file, it will automatically embed into your post. You can move it by hovering over the image and clicking on the [+] icon that appears at the top left corner of the image, then dragging the image to the correct line in the post.    Embed videos  Adding videos to your post can be done by clicking on the ellipses icon in the text editor: And then select “Embed Media” from the menu that appears. You can add videos from Youtube, Vimeo ,and Dailymotion by pasting the original video url.  

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R
1 year ago
Karen
ShootProof Team Member
KarenShootProof Team Member
published in ShootProof News & Announcements

2020 Year in ReviewProduct Update

It’s finally time to bid 2020 adieu 🥳 We’d love to focus on some positives from the past year and review new tools ShootProof delivered to help you build the business of your dreams! ❤️ We launched Galleries for Good, an initiative that empowers non-profits with free online photo galleries. Do you know a non-profit that’s impacting your community in a positive way? Send them our way!! 🙌 The ShootProof Community launched, giving us all a safe place where we can ask questions, offer advice, and share ideas.😁 Free Date Change Amendment and Force Majeure contract templates helped photographers struggling with rescheduling and liability due to the global pandemic.🤩 Client-filled blanks in contracts save you and your clients time!🤓 The addition of Gallery Banner Messages gives photographers another avenue to provide information and market promotions to clients.🚀 Digital Delivery Failure Notifications allow photographers to be proactive when communicating with clients about emails conta

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Karen
ShootProof Team Member
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

20 Things Better Than 2020: Enter the ShootProof Giveaway!

Starting today you have the chance to enter our 20 Things Better Than 2020 Ultimate Giveaway, where we’ll be giving away over $15,000 in really nice cameras, classes, and gear. What could you win? Sony: A7 IIIFuji: X-T4Nikon Z6iiDJI Mavic 2 ZoomSLR Lounge Premium Membership (Annual)Think Tank Airport Security V3.0Kelly Moore Luna BagKelly Moore Collins BagJo Totes Bellbrook Backpack13.3" MacBook Air Retina Display Apple 11-inch iPad Pro, Wi-Fi 256 GBAnnie Leibovitz MasterclassProfoto A1 AirTTL-C Studio LightTap & Dye Legacy Camera StrapB&H gift cardLume Cube Pro KitElena Blair, Family Lifestyle ClassMagMod Light Shaping BundleCanon 70-200L Since I know you’re dying to know how to win: simply click the button below and enter your info. ENTER HERE Don’t miss this:  for the first time ever... we’re also offering some incredible Black Friday Partner Bundle Deals that we’ll unveil in less than a week!

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Megan
1 year ago
Megan
MeganGenius
published in ShootProof News & Announcements

Our Values in Action

As a team, we care deeply about fostering a just, equitable, and inclusive community that reflects and amplifies diverse voices.   My colleague Anne said it beautifully on our Instagram this morning: “We aren’t especially good at being anti-racist. Even when we think we are. Even when we try really, really hard. So we paused, and we listened, and we argued, and we cried, and we grew depressed and hopeful and uncertain and empowered in turn. Then we put our big-kid pants on and took action.”  With that said, I’d like to share, on behalf of the entire extended ShootProof team, our committments toward building a better future. We’ve established ongoing financial support for Tomayia Colvin Education and The Photo Cookout. Photographers, if you’re looking for a place to start your education, on doing the work, start with this webinar offered June 10th.  Our local community is Atlanta, Georgia. We are proud to provide ongoing financial support for Illuminate ATL as they bring art educa

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JasonHargrove
2 years ago
Josh
JoshRetired Employee
published in ShootProof News & Announcements

Product Team Mid-year Roadmap UpdateNews

Hello ShootProofers!  I’d like to thank every member of our community who has taken the time to engage with us at the new ideas.shootproof.community.  Your feedback is essential to help us create a product that achieves our vision of enabling all photographers to build successful, sustainable businesses.   Since our launch just over a month ago, you have submitted more than 2200 votes across over 150 ideas.  You’ve also posted over 280 comments, exchanging thoughts and filling in key details that will help us understand and build the features you need.   Rest assured we’ve read every one!   This past quarter, in addition to the launch of ideas.shootproof.community, the Product team has been hard at work adding value to ShootProof.  In case you missed them, here are a few of the new features we’ve released so far in 2020:   We added new “View in room” visualizations so your customers can see scale mockups of how their canvas prints will look on the wall.  We added fillable

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Matt Specht
Moderator
2 years ago
Karen
ShootProof Team Member
KarenShootProof Team Member
published in ShootProof News & Announcements

New and FREE in the Marketplace: Date Change Amendment

ShootProof wants to make it easy for you and your clients to make changes when unforeseen circumstances happen, so we’ve added a FREE contract template in the ShootProof Marketplace! The Date Change Amendment template allows you to easily change the session date of an existing contract.  To access your free contract template, follow the instructions in our Knowledge Base article.

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Karen
ShootProof Team Member
2 years ago
Karen
ShootProof Team Member
KarenShootProof Team Member
published in ShootProof News & Announcements

Gallery Banners!Product update

Our newest feature offers an easy way to drive sales for your business. Using Gallery Banners, you can offer seasonal promos, flash sales, and free shipping, and also communicate important messages to your clients. They’ll see your custom message at the top of their galleries each time they visit. Create your own banner in just a few clicks, and even save it to your Gallery Presets! Use Bulk Actions to quickly and easily apply a banner to many galleries at once.  

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NubiaMoncada
2 years ago
Megan
MeganGenius
published in ShootProof News & Announcements

Got an idea? We want to hear it!

Your ideas matter. The ShootProof Product team is committed to partnering with you to empower your business. That’s why we’re launching ideas.shootproof.community –a place for you to share, search, and vote on ideas that will make ShootProof even better. One quick note: Ideas access is available to customers with an active ShootProof account. If you haven’t yet activated  your ShootProof Community account, login with your existing Shootproof account credentials by clicking the “Login” button in the top right corner, then head straight over to ideas.shootproof.community to get started.    Here’s how you can participate:    ⭐️Scroll through the existing ideas and vote for the ones that would positively impact your business, your workflow,  and/or your customers. Feel free to leave comments with details and use cases that relate to that idea.    💡Create your own idea post (search and make sure you’re not duplicating another post first) by clicking the Ask question/ Start topic b

36198
Megan
2 years ago
Rachel
ShootProof Team Member
RachelShootProof Team Member
posted in ShootProof News & Announcements

A candid conversation with ShootProof co-founder Colin Breece

ShootProof co-founder Colin Breece and I joined Paul Atkins for a fun podcast. We talked about resilience, incredible ideas we’re seeing here in the ShootProof community, and what the future holds for our industry. If you want to listen to us riff on optimism, innovation, and resilience, check out the Atkins Lab podcast:  https://atkins.com.au/atkins-labcast/2020/4/26/bonus-atkins-labcasts-shootproof

0
Rachel
ShootProof Team Member
2 years ago
Megan
MeganGenius
published in Get Started in the Community

Take a tour of the new ShootProof Community!video

Welcome to the ShootProof Customer Community! Watch this video to understand where to get answers to your questions and start conversations.    

4440
Megan
2 years ago
James
ShootProof Team Member
JamesShootProof Team Member
posted in ShootProof News & Announcements

Cole’s Classroom Pro is Free thru 4/8/20

Cole’s Classroom, the superb online educational resource for photographers (and a recent addition to the ShootProof family) is offering free access to all courses and training videos until April 8th. Over 50 full-length photography courses 14 Backstage Pass episodes where we take you along with us on our real photo sessions so you can watch us work on-location & behind the scenes editing to learn how and why we do what we do 200+ quick and easy to implement training videos by our photography mentors FREE access to our very own Client Management tool, Hey Ned, so you can send professional contracts, invoices and questionnaires Our entire downloadable tools & templates library! You can access your free Cole’s Classroom Pro membership here.

1
The Youngrens
2 years ago
Karen
ShootProof Team Member
KarenShootProof Team Member
published in ShootProof News & Announcements

Digital Download Delivery Failure NotificationProduct Update

We’ve just released a new dashboard notification to help you stay on top of your clients' digital zip file delivery!  Now we'll alert you if digital zip file emails are dropped or bounced, helping you stay proactive with your client communication.  

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Karen
ShootProof Team Member
2 years ago
Megan
MeganGenius
published in Get Started in the Community

About: get started in the community

Everything you need to be a community rockstar can be found here, from how to create a post to how to manage your notifications. Introduce yourself here 🙋‍♀️ Look for the FAQ tag to find the answers to your questions.  If you can’t find what you’re looking for, try searching in the search bar at the top of the screen. We’re so glad you’re here!   

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Megan
2 years ago
Megan
MeganGenius
published in Get Started in the Community

How to: edit your own postF.A.Q.

If you made a mistake while writing your post or need to add more information, you can edit the post. If you’re a new member, the time you have to edit a post is about an hour. That time will increase the longer you are a community member.  Go to the post you want to change. Hover your mouse over the three dots on the right bottom corner, and click on "Edit": Note: If you’re unable to edit a post and need information removed (such as personal information), flag the post for a Moderator. If you need to add info and can’t edit the post, make a comment on the post. 

720
Megan
2 years ago

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