Email text not sending properly

  • 7 December 2020
  • 1 reply


I'm wondering if anyone else has experienced this?

The last few weeks I've sent out 4 galleries and after sending them, some of the text in the email dissappeared. Sometimes stopping mid sentence 😬

I didn't notice until one of my clients kept asking me loads of questions and I'm thinking 'I write all this out in the email?'. I went back and checked the email and all it said was 'Hey' 🙈

I'm hoping someone knows what going on and can help. I'm now paranoid when sending galleries out to clients and it just looks so unprofessional from there end. 

Thanks in advance!

Becca 😊

1 reply

Userlevel 6
Badge +3

Hey @RebeccaHudson I haven’t seen this personally; have you reported to ShootProof Support? If you haven’t, I’ll send this over to them to look into! 


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