View Canvas in do I access this? I can not see this when I go into my galleries?

  • 7 December 2020
  • 3 replies


I am trying to see how clients can view their images in the rooms. Do I have to activate this feature? Can you explain the exact steps to take to do this? I go into my client galleries and do not see anything like this.




Best answer by AshleyB 28 December 2021, 16:18

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3 replies

Userlevel 6
Badge +3

Hi @SharmilaTaylor! It’s something that turns on automatically for lab-fulfilled canvases. So there isn’t a toggle on or off button, you just need to make sure your price sheets include lab-fulfilled (not self-fulfilled) canvases. 

You’ll see it in the side menu that pops out when you click “Buy Image” and navigate to Canvases, and then select a size. Let me know if that works for you!





thanks but I am not seeing this. I even went in and created a new Price sheet for WHCC and left it as the default lab fulfilled the recommended price sheet, assigned it to a gallery, and previewed the gallery. Still, no room displays beneath the canvas size chosen.

Userlevel 3
Badge +3

Hi Sharmilla,

I am new to the mentor team here in Shootproof and am going back through to help answer questions that were previously unanswered.  When your client goes to add a canvas to their cart, there should be a carousel of images below and some of the options are room displays.  If you are not seeing this, please contact as these should automatically display.  (See example below.)




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