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Unable to save settings

  • 19 October 2021
  • 3 replies
  • 12 views

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Screen message: Sorry, you're not allowed to do that.

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Best answer by StevenNeiman 29 October 2021, 07:07

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Userlevel 2
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Hi Steven,

Can you elaborate on which settings you are trying to save?

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Any settings because it didn't recognized me as the site administrator.

When trying to save Gallery Settings, a screen will show up denying the right to save.

Later, I found out that this was caused by the AVAST anti-tracker app, setting shootproof.com in the list of exceptions fixed the issue.

I reported the solution to the ShootProof tech support team.

Thank you.

Userlevel 2
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Wonderful!  I am glad you got this sorted.  Thanks for letting me know :-).

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