403 Error

  • 9 November 2021
  • 1 reply

I’ve been trying to get into shootproof for the last couple days and keep getting a 403 Error. I have changed absolutely nothing to my macbook pro and even have the site bookmarked. I thought the site was down, but now I’m going on day 3 with no access. I can login on my phone, but that does no good for uploading client galleries. Are their instructions to fix this issue?


Best answer by Edel 9 November 2021, 15:45

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1 reply

Userlevel 2
Badge +2

Hi Jenna, 

I’m so sorry you’ve been experiencing some access issues. Have you tried clearing cache on your MacBook? I would also see if you can log in under incognito mode. Please feel free to reach out to the support team by emailing and they will be able to assist you! 


 - Edel


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