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403 cannot contact Shootproof...

  • 27 July 2022
  • 1 reply
  • 11 views

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I have done everything to resolve this on my end. My internet connect has a speed of 111mbps both upload and download (give or take a few, but in this range). I have rebooted LR, my computer, logged into and out of shootproof plugin, My computer, LR and my Shootproof plugin are all latest versions. It was all working fine, I updated a few galleries. Then, I imported new photos to LR, made new galleries and photo collections, then it was the 403 error. I can’t publish. Everything else on my computer and LR are working fine. 

I’m posting July 26th, 2022. 

I am not going to try to re-install my plug-in because that will delete all my galleries/photos I have uploaded through LR. If I can’t get an answer from ShootProof, I will have to go find another method/service. 

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Best answer by siobhan 2 August 2022, 17:14

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Hi @CLAIREARCHER 

If you haven’t already, can you reach out to the Support team (support@shootproof.com) about this? They should be able to help you troubleshoot the issue a bit further. 

 

 

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