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3D-secure payment???

  • 13 April 2021
  • 1 reply
  • 20 views

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Why does 3D-secure payment not work with Braintree. And why does ShootProof have no interest in making it work?
PayPall is not a solution as our customers is required to create a PayPall account, which they do not want.

 

ShootProof promised back in 2020 that they would be ready for 3D-secure payment by the turn of the year when the rules came into force in the EU. They did not want to keep this promise ... WHY?

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Best answer by Megan 20 April 2021, 17:57

Hi @SebastianBoeje ! I had to do some research on this for you, thanks for your patience! We have actively started working on fixing this, but don’t have a definitive timeline yet. Unfortunately we discovered additional work we need to undertake in order to support 3DS through the Braintree gateway. We are committed to finding a solution and will keep you updated. We’re sorry for the issues this causes you and your clients. As always, your candid feedback helps us improve and we appreciate you taking time to share. Have a wonderful week!

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Hi @SebastianBoeje ! I had to do some research on this for you, thanks for your patience! We have actively started working on fixing this, but don’t have a definitive timeline yet. Unfortunately we discovered additional work we need to undertake in order to support 3DS through the Braintree gateway. We are committed to finding a solution and will keep you updated. We’re sorry for the issues this causes you and your clients. As always, your candid feedback helps us improve and we appreciate you taking time to share. Have a wonderful week!

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