Hello ShootProofers! I’d like to thank every member of our community who has taken the time to engage with us at the new ideas.shootproof.community. Your feedback is essential to help us create a product that achieves our vision of enabling all photographers to build successful, sustainable businesses.
Since our launch just over a month ago, you have submitted more than 2200 votes across over 150 ideas. You’ve also posted over 280 comments, exchanging thoughts and filling in key details that will help us understand and build the features you need. Rest assured we’ve read every one!
This past quarter, in addition to the launch of ideas.shootproof.community, the Product team has been hard at work adding value to ShootProof. In case you missed them, here are a few of the new features we’ve released so far in 2020:
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We added new “View in room” visualizations so your customers can see scale mockups of how their canvas prints will look on the wall.
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We added fillable blanks on ShootProof contracts to help expedite your communication and minimize back and forth with your customers.
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We've added an "Assign to Invoice" action in email campaigns, making it easier to communicate with customers regarding upcoming invoice due dates.
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We released gallery marketing banners to help with customer messaging and give you new tools to communicate during this challenging time.
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We added a free contract template bundle in the ShootProof Marketplace including Date Change Amendment and Force Majeure templates which allow you to easily change session dates and protect your business during the COVID-19 pandemic.
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Additionally, we launched new community initiatives to foster a just, equitable, and inclusive community that reflects and amplifies diverse voices.
Today, the Product team is working on multiple key infrastructure projects. While you may not see the impact of these immediately, they are critical to enable us to scale and add new integrations in the future. While we're working on them, you'll see fewer smaller features being released.
That said, we’re passionate about delivering on your ideas and want to share some of the improvements we're planning. While we understand you’d prefer we communicate exact dates for features, please keep in mind that priorities often change based on customer feedback, engineering tradeoffs, and market conditions. Expect this list to evolve over the coming year:
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Improvements to our payments platform to enable you to get your money faster (no more 5-day hold!)
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Improved gallery notifications when your customers favorite images
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The ability to link multiple contacts to a gallery
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More gallery layout options
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An improved shopping experience with more products and design capabilities
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New capabilities to make scheduling customer appointments a snap
Thanks for all of your contributions and we look forward to engaging with you in the community in the months and years to come.
Josh