ShootProof Community Support
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The Download All button is missing from the clients view. I have checked and rechecked my settings but no luck. The client also does not have the ability to download individual photos. I have never had this issue before. Gallery settings are the same as I have done for previous galleries with no issues.
Hi All! I’m new to shootproof and to selling prints. I’m working through setting up my price sheets and i’m wondering about the lab costs of Miller’s fine art prints. On Miller’s site, fine art prints are about $5 for an 8x10 yet on the price sheet in shootproof the lab cost for the same is $30. Does “Fine Art” refer to something besides just a giclee print? Why the price discrepancy in lab cost? Thanks!
Featured Photographer: Matt SpechtFeature Friday
Meet Matthew Specht, Portrait Photographer from Pearland, Texas. You may have noticed Matt around the community; not only is he a photographer and avid ShootProof user, he is also our first Community Peer Moderator. Matt will be around to help answer questions and get you pointed in the right direction. Read on to meet Matt and see how you can be a featured photographer in the ShootProof Community! Copyright Specht Designs Photography Matt, how were you introduced to photography? Why did you decide to pursue it professionally? I didn't start taking photos until digital cameras first came out, this caught my interest and I just started experimenting. This sparked something inside that turned into a hobby that quickly grew out of control. About 9 years ago I wanted to take the next step and started shooting professionally, I am still learning and pushing myself harder than ever. I've never been so passionate about something in my life than I am about photography. What is th
Hi, I cant seem to download images from the gallery in the black and white filtering. Is there a reason why I can’t? it says clients can view and order in BW filtering but I can’t seem to find the button where they can and when I download the gallery it only comes in colour. Thanks
Within free digital downloads, Shootproof offers "Full Resolution" or "Social Size” as well as custom sizing. Shootproof’s social size is set at 900px. Is that acceptable for posting to FaceBook and Instagram quality-wise? I always thought social sizing needed to be set at 2048px. Thanks!
Hey friends. Here’s a question brought about by COVID-19. We shoot a large dance studio every year and use paper order forms. Simple and effective. However, this year we are encouraged to keep physical contact to a minimum which means no paper forms. My plan is to send a private gallery to each student (or class) with the options to purchase both digitals and prints of the individual and the team (i.e. Purchase a digital individual AND Team for one price and/or purchase a print package of an individual AND team). In setting up my print packages I cannot determine how to include a team photo with the package. Surely there’s a way to do this. Any help would be greatly appreciated. Thanks!
Would love to hear if anyone is purchasing Black Friday sales from Shootproof. I quickly glanced the the packages are confusing and must be upgraded from what I’ve originally purchased. I’m at the 25k upload package and currently paying $30/month but its looking like that package is currently $40/month even on the sale. Am I missing something?
Hey friends! Glad to see you here :) Let’s talk about Gallery Intro Messages. People who use them, LOVE them. But sometimes it’s hard to decide what kind of video content might be helpful to your clients.If you’ve had success with a Gallery Intro Message, help inspire others by dropping a link to your YouTube or Vimeo video in the chat! And if you haven’t used a Gallery Intro Message before, but want to give it a try, run your ideas past us here - let’s crowdsource some creativity!
That’s the message I got via #AskShootProof. OUCH.This very thing also happened to me several years ago. I was shooting one of the most elaborate weddings I’d ever photographed on a private estate in Florida, and the wedding coordinator showed up with a literal TEAM of photographers. They took getting ready photos… they photographed all the details… they shot the ceremony and through to the first dance… then they left.In the end it all worked out. I got the wedding featured in a major wedding publication and the coordinator referred me for other events. But I was seriously PISSED that it had even happened.At the time I thought it was a one-off experience; but as it turns out: a LOT of coordinators and caterers and DJs bring their own photographers to get marketing photos for them. I get it. Makes total sense. But GAH does it irk me.Who else has experienced this? What did you do about it? Did it actually hurt you/your business/your shooting in any way? Did it create conflict between you
I would like to put sample galleries on the portfolio page of my external Joomla website and I would like it to be seamless and separate from my client login links. The only way I can see to do this is with an iframe which is both unattractive (scroll bar, inserts it’s own header) and not seamless. Do I have any options here?
Hi everyone, I am loving the new ‘View canvas in room’ offering from Shootproof, but wondered if anyone can recommend an App or website that allows you to upload a photo from a client and show the print sizes on their wall virtually? Any recommendations would be great. Thank you, Tracey
Yep the ever pressing question asked a thousand times answered a thousand and one ways! I have question 1001 ! lol… So I do alot of post processing creating very large image sizes… sometimes over 1GB.. I know I can compact this or whatever you do when I save out of photoshop.. ( will have to revisit this) But also if the largest size I can upload to shootproof is 50mb i assume thats enough to print a very high quality print thats say 16x20 or is that more into what my dpi or pixel image is 300dpi or 3000 pixels .. if 300 pixels is the most you can have,, I am soooo confused with image size and printing vs web and keeping the size of the original image itself especially when cropping and then you lose important parts of the image,,, I need to find a course on this subject itself… I just shoot and edit and dont think about print I assume it just all fits...lol.. WRONG. Any advice The struggle is real.
Last year Shootproof offered Black Friday deals for all of it’s customer but appears there is only one for US customers this year? Are we not having an offer this year? I’m in Australia and have taken up the offer each year so it’s very disappointing not to see one this year….
During the month of May, you have a chance every single day to win a Focus On What Matters Most shirt from ShootProof! These softer-than-you-can-imagine tee’s are the most requested item from our booth at trade shows and now you can get one mailed straight to your door. All you have to do is: Post an awesome conversation starter, OR Be super helpful and answer someone’s question, OR Share a workflow that other ShootProof users can try out! We’ll choose someone each day who has done one of these things and tag them here, then send you a message to gather the info needed to send it out to you. 💌 P.S. Since this is being posted on May 4, we’ll tag 4 users below for the first 4 days.
Free Digitals for the Linked ContactTip of the Week
A fairly common question that we get in Support is how to give a client certain number of downloads for free and charge for the rest. We’re always happy to report that this is quick and easy in ShootProof! You can set up a gallery so that just one specific person can download a limited number of files, for example 5 high-res images, and then pay for any extra. Here are 3 easy steps on how to accomplish this for your clients: Go to Photos > Galleries > Actions (next to the gallery) > Settings > Free Digitals. Click Create Free Digital Rule > One Specific Person. Choose the contact or add a new one. (With this option, only the Linked Contact will see the option to download so that any one else who enters the gallery won’t have access.) You can choose a template from the dropdown or just make your own settings. The rule name should be something like "Full Resolution" or "Social Size." You can limit the number of digital downloads, set the resolution, or give the
Hi all,What website is the easiest, simplest and integrates best with shootproof? I just need something basic but couldn't find any information in the community about it. I thought that shootproof actually offers a basic site? (Smugmug, Wix, Squarespace or other options)Feel free to post you links in the reply.thanks,Aaron
Increase Print Sales With 2 Easy EmailsTip of the Week
Today’s tip contains content from our blog article “How to Dramatically Increase Print Sales with 2 Easy Emails.” This is such a helpful article written by photographer Bryan Steigler. I’ve condensed the content down a bit here so make this super fast and easy to set up. Bryan mentions that “adding only two types of marketing emails to your workflow really can make you a bunch of money.” Who would love more money?! Me, please! :) Email #1: The Reminder Email Reminder emails are SO important to encourage the client to revisit the gallery and make a future purchase. “Many times, customers will start to order prints – even add them to their shopping cart – but for some reason they don’t complete the transaction. However, if you send them a gentle reminder, you can often finalize the sale.” How to set this up: Go to Studio > Email > Templates Create a template >Give your template a name (e.g., “1st Reminder To Buy – 4 Weeks Pre-Expiration”), and click Create. Choose
I do a soft edit proofing gallery for my clients, and they they choose which images they would like to purchase either in digital form or products. I will be setting up digital packages (3, 10, and full gallery) but having them Self Fulfilled, since I don’t want them downloaded until I have finished editing their chosen images. I see there is an option to not tax the ShootProof Fulfilled digitals, but if I create the digital packages with self fulfilled, I also don’t want to charge sales tax. (In my state, we do not charge tax if there is no product involved). Is there a way to not charge sales tax on self-fulfilled digitals as well?
Drive sales to your galleries in 5 stepsTip of the Week
This week, we’re going to focus on a simple workflow to drive online sales to your galleries. Even if you're not booking new clients, you can still earn $$ from your photography. Have you ever opened an email only to forget about it shortly thereafter? We’re all guilty of it! This workflow will help you to set up an email your clients, reminding them that the gallery still exists and prompt sales using ShootProof marketing tools. With our new date-based email campaign feature, there is no longer any guesswork to when the email will send. Makes the process that much easier! This will take about 15-30 minutes. Open your ShootProof account and let’s get to work! First, there are a few planning steps to consider. What kind of sale or discount would I like to offer my clients? What kind of content will I include in the email template? When would I like the emails to send? Which galleries will I target? Once you have those questions answered, we’re ready to go. For this practice, we’
Hello! I am starting into school photography. I would like to find a way to offer the pictures online as well. Is there a way to send pictures to each parent, but only have it so that they can see their child? I would be working with school with about 300 kids, so hopefully something easy and convenient. Also, how will taxes work with schools? The schools in NY state are tax exempt. Does anyone here work in NY with schools and know how to deal with taxes? Thank you!
Pixieset just announced a new integrated storefront. Looks amazing! It is something that I as a portrait photographer have been waiting and asking for Shootproof to offer. Is this something that Shootproof plans to roll out and if so what would be a realistic and honest timeline?
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