Galleries, Mobile Apps, Music, Watermarks, and Tools
- 461 Topics
- 1,189 Replies
Hi, I’ve noticed today my photos will not upload to any of my galleries right now. I’ve confirmed I am not at my storage limit and even deleted some just to make sure it wasn’t close. Any ideas if it’s just down or a bug or something? I’m trying to get a gallery out to a client.
Hi, Is there a way to add multiple contacts to a gallery? For example, I shoot a lot of editorial content, and I often need to send the proofs to multiple people consistently - like the art director, project manager, retoucher, etc. Right now I can only assign one contact to the folder, and then I have to constantly manually add additional contacts. It would be much more convenient to assign multiple contacts to a gallery.
When I preview a gallery, the quality of the images is not good. I know they are tack sharp on my end but the gallery my clients see are not high quality. Am I doing something wrong? Is there a setting somewhere I need to change?I need my clients to see the quality of my work and right now that isn’t happening.
The last few galleries I have tried to upload, have been extremely slow! Like all night type slow. I recently downloaded the desktop uploader because I saw that is supposed to be faster and it is still taking a really long time. Is there any one else dealing with this? Does it have anything to do with the amount of galleries I already have in Shootproof?
Create and send a Mobile App to your clients!Tip of the Week
Creating a Mobile App from an existing gallery:1. Go to Photos > Galleries 2. Click the specific gallery3. Select up to 100 photos to be included in the App4. Click Create Mobile App5. Enter the requested informationName - Clients will see this name as the App name on their mobile devices Link to the gallery - if you'd like the Mobile App to contain a link back to this gallery, select it here App theme - select the color scheme for this App Show contact info - turn this off if you do NOT want your studio contact information to appear in the App Social sharing - turn this off if you do NOT want your client to be able to share a download link for the App on social media6. Choose an icon for the App7. Optionally add Footer Links to the App8. Click Share Link to email the download link (or to copy the download link to your clipboard) Creating a Mobile App from an order:1. Go to Commerce > Orders > the specific order2. Click the overflow button (looks like this: ...)3. Ch
I have a prom group who I would like to do a bulk lab order - ship it to me and then I would disperse to each parent. I am wanting to still let them pay the shipping cost but when I choose “Allow pick-up only” it removes shipping altogether. Why is this? Is there a way to let the client(s) still pay for shipping even on pick-up orders?
What is a Mobile App?ShootProof Mobile Apps are apps that you create with up to 100 photos to share with your clients. They can download the app to their smartphones or tablets.Apps include your studio logo and your contact information and can be shared through social media, email, and text.Mobile Apps help spread word-of-mouth referrals to your photography business!Studios in any paid account can create an unlimited number of Mobile Apps with ShootProof! Studios in the Free Plan can have up to 5 mobile apps at any given time. Mobile Apps are quite different from the galleries you create in your ShootProof account.Mobile AppsThink of Mobile Apps as digital photo albums that your clients can take with them on the go. Mobile Apps are installed on phones and tablets to be saved and shared with others.Mobile Apps are used as word-of-mouth marketing tools, meaning clients can share the photos with family and friends but cannot download the photo files themselves. Clients are not able to F
So I am in the process of checking out SP to replace SmugMug and have a few questions:Has anyone integrated SP with CaptureOne? I am using BayPhoto as my lab and they seem to offer more products on the SmugMug side of things, and they seem to offer more options. Will some of these other products be integrated? Is there any mechanism to show a customer online proofs for them to pick their favorites before the final edits are completed? On smugMug, I can purchase prints for myself at cost. Can this be done here too? Thanks
My wedding clients are expecting about 600 images. I often have several hundred additional images. I’d like to offer those additional images as an upsell when the gallery is delivered. I’m using Linked Contacts and have historically allowed them to download full-resolution of the entire gallery. I like the idea of the client seeing an additional album that is “locked” (password protected), while the remainder of their gallery is fully accessible (viewing and downloading). I want them to see that additional images are available, but they must purchase access to the additional images.How do I do this while preventing the Linked Contact from viewing and downloading the password protected album?
If you love feisty photography full of life and soul, then senior portraits are definitely for you. Here’s how to get those senior portrait clients! How to Get New Senior Portrait Clients in 8 Steps Senior photography has been high-profile for a few years, and its popularity continues to spread globally. For a long time, wedding photography was considered the most lucrative area photographers could earn their cash. Today, celebrating the independence of high school seniors has become big business. But how do you get those high school senior portraits clients when you’re new to the genre? Get ready for our eight top marketing strategies that’ll have you filling your books with senior portraits clients in no time! #1: Get Your Marketing Strategy on PointIf you’re already running a photography business, then this might seem obvious. But marketing for high school seniors is different from anything else you’ve done, especially now with social media being so readily available. You’re as like
Tip of the Week: Keep your Galleries Secure with Passwords!Tip of the Week
Gallery security basics: Private: If your gallery is "private," only visitors who have the direct link to the gallery will be able to access the gallery. Public: If your gallery is "public," meaning it shows up on your ShootProof Homepage, anyone with the link to your ShootProof Homepage will be able to see that this Active gallery exists. If you have a password on the gallery, only visitors who know the password will be able to enter the gallery when they arrive.Passwords can be used on both Public and Private galleries Pre-release: Pre-Release is an optional gallery setting that will allow visitors to enter their email address prior to the photos being released for viewing and purchasing. ShootProof will collect the visitors' email addresses on your behalf, and they will be visible to you in the 'Gallery Visitors' view of your ShootProof Studio Panel.Active: Active galleries are live and able to be viewed by visitors.Inactive: Inactive galleries are not available for viewing. Passwo
We usually edit our JPEGS before they are sent out, since most Dance Festival photos need cropping and tweaking. It would be great to be able to send them out from Shootproof, using a standard email, rather than having to construct one for every order. Obviously we would need to re-upload the images.Alternatively, we currently use a dropbox link for the client, so a standard email with the option to past in a dropbox link would save a lot of time.
How do I send an individual email to a gallery visitor without having to cut and paste their email address? Seems like we could just click, write and send, but I don’t see that option. I like ShootProof, but it has it’s stress points!
I NEED to be able to assign different price sheets to different albums within a gallery. So important.
As a dog show photographer I like to offer a discount for ordering early but have different prices for different albums...ringside photos/win photos/portraits. The discount is on a cart total incrementally. The only way to do that is to be able to have different price sheets assigned to different albums within the gallery. I will be looking for a place to be able to do that.
I would love to be able to assign different price sheets to multiple albums within a gallery. I have not figured out how to do this. Is this possible and if not, why don’t we have this feature. It seems it would be very easy to add. I have to end up making multiple galleries for the same school. One example would be that I upload images for a soccer team. Then I use those same images on other templates that I sell as only larger images (16x20 or 20x30) only. Being able to assign more than 1 price list would solve this problem and allow me to have fewer galleries or have my parents look in multiple places to find their photos. Thanks.
This is a HUGE issue for me. I do everything self-fulfilled and I get about a hundred people every time I upload a gallery messaging me wondering why they are charged shipping on digitals. I have it setup where it cancels itself out but I am still confused as to why this is even something I have to work around.Digitals should not have shipping added, regardless of who fulfills the order. PLEASE work on this.
For sure on IOS devices, people are telling me and I confirmed, that the “DOWNLOAD” button for an image disappears once it’s pressed, without always going to the page to enter their email and download. So far every time clients have used the Digital Downloads features, it’s been troublesome. Are others using this feature without issue?
I downloaded the upload app, and went through the process of uploading my file for my client (first time shootproof user) and it got to 17% after trying ALL day to upload images and just not working not uploading…. I went to bed, leaving it do it's thing, thinking it would be done by now. 7am and it's on 18%.… What the?! What the heck is going on? My images are between 25-30mbs Did not have this issue with pixieset, not a great introduction to shootproof
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