Solved

Watermark on vertical photos are different from horizontal photos. Why?

  • 1 September 2021
  • 4 replies
  • 44 views
D
Badge +2

Why are the watermarks so much smaller on vertical photos?  The horizontal photos it looks nice on but the vertical way too small.

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Best answer by KarenClouse 7 September 2021, 15:04

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4 replies

KarenClouse
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Userlevel 5
Badge +3

Hi @Dawn Davis! Do you have a screenshot to share so we can see the issue you’re having? Depending on the aspect ratio of the watermark, it may be that it’s being made smaller to fit the portrait orientation. 

For example, if the watermark is long (horizontally), it will need to be shrunk down to fit into a vertical image. 

Looking forward to hearing back from you!

 

Karen - Customer Learning Manager
D
Badge +2

Hi Karen,

I received this message from Katie.

 

“Hi Dawn, 
 
Thanks for reaching out to us. At this time, we don't have a solution for this watermark issue where it looks great horizontally, but small on the vertical images. I'll get this feedback over to the team and we'll keep you in the loop if we update this. Sorry for the trouble here! 
 
Kindly, 

Katie
Product Support Specialist”

SeaLight
Badge +1

@Karen Is there any update on this being fixed?

S
Userlevel 2
Badge +1

I agree, the watermarks are still proportionally different sizes on landscape vs portrait images.  Would love to be able to customize this.  Thanks!

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