Question

Print Release not showing in the link in email when clicked.

  • 17 September 2021
  • 1 reply
  • 13 views

I have double checked my Gallery Presets to verify everything is there. Saved them and assigned the preset to a gallery when creating a new one. However when I send the email to the client to download the gallery, there is a link. “Click here to view and download print release”. but it is a blank page. Yet when I check my preset, it is showing there. What am I missing?


1 reply

Userlevel 5
Badge +3

Hi @RonnieHull! Have you reached out to Support with this question? If it’s in your Preset, your clients should definitely see your print release. If they don’t, Support will be happy to troubleshoot!

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