I am getting a school shoot ready for delivery. I did this last year no problem, but have run into some glitches this year. First, I have the photos organized by class- when I used the desktop uploader, it didn’t upload the parent folder, only the individual student folders. Then, when I went to the website, there wasn’t an easy way to move each individual student into their class folder. It was cumbersome, but I now have each student in their class folder. Problem now is that I can only seem to auto-generate passwords for the parent gallery, not the sub-albums. Last year, I was able to keep the class folder open and then generate a password for each individual student. I am stuck and have spent too much time figuring this out. Has something changed? Anyone have a suggestion?
Best answer by EmilyCalkins
I talked to customer service and they said it’s a known problem. I asked them to move this to the top of their to-do list!