I cant seem to download images from the gallery in the black and white filtering. Is there a reason why I can’t? it says clients can view and order in BW filtering but I can’t seem to find the button where they can and when I download the gallery it only comes in colour.
Best answer by Megan
When your client accesses the gallery, the black & white filtering option shows up beneath the individual photos:
When the client places the order (for printing via a lab or digital), ShootProof will automatically convert that image to black and white. However, it won’t convert for Free Digitals.
I hope this info helps you sort out why you’re unable to see it and how to best use that setting with your clients!
If you have any other questions, let me know!