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Promo Code not applying

  • 13 July 2020
  • 1 reply
  • 38 views

I would like to give a client a discount if they buy the entire gallery. I create a promo code with the specific price but then trying it out, it’s not applying at the cart. What am I doing wrong?

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Best answer by Megan 14 July 2020, 19:20

@LuciaGriffin It depends on how you have this set up in your price sheet. If you have “All Photos in the Gallery” turned on (first image below), then your Item Discount section will have the ability to set a discount specifically for that item.  Select the item of All Photos in Gallery in the list, and then  decide whether you want a dollar amount discount, percentage discount,  and how many times it can be used. Check out the screen shots to see the way this would work. 

 

Note, this discount isn’t compatible with packages, so it will only work if All Photos in the Gallery is in the cart without a Package. 

 

Let me know if this fixes the trouble you were having!

 

 

 

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@LuciaGriffin It depends on how you have this set up in your price sheet. If you have “All Photos in the Gallery” turned on (first image below), then your Item Discount section will have the ability to set a discount specifically for that item.  Select the item of All Photos in Gallery in the list, and then  decide whether you want a dollar amount discount, percentage discount,  and how many times it can be used. Check out the screen shots to see the way this would work. 

 

Note, this discount isn’t compatible with packages, so it will only work if All Photos in the Gallery is in the cart without a Package. 

 

Let me know if this fixes the trouble you were having!

 

 

 

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