newbie help- digitals being charged sales tax

  • 12 January 2021
  • 1 reply


Can someone explain to me how to set my settings so CA sales tax is only taxing prints and not when somebody  purchases digitals or their gallery? Just had my first ever gallery purchase and was so excited until I saw they were charged sales tax. I had my settings wrong. Please give me direction. I had it set to charge tax but I’m not sure how to set it to only charge tax on whcc orders. Should I have two separate price sheets in each gallery? Can I even do that?  

1 reply

Userlevel 6
Badge +3

Hi @manyxsblessed,


It is a pretty simple solution and I am going to walk you through how to set it up. For this example, I am using BayPhoto, but the process is the same for any lab you choose.

First you will want to select: Commerce > Pricing


From this screen, you will select the Lab Price sheet you want to make changes to (I am using BayPhoto).

If you check the upper left hand corner​, there is a link called “Price Sheet Setting” - Click that.

From this screen, you have the option to charge tax on ShootProof fulfilled digitals or not.

That’s it! The only thing left is to make sure in your price sheet, you select SELF instead of LAB fulfilled for your digital orders.

Hope that solves your issue, let me know if you have any questions.



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