Mobile app on Android

  • 20 July 2020
  • 2 replies

Hi there!  Has anyone successfully created and shared a mobile app with clients who have Android devices?  All my clients who have Apple devices can install their apps without issue.  The Android users just can’t get them to work.  Any thoughts as to why this is?

2 replies

Userlevel 6
Badge +3

hey @JoseeLavoie! I’m an iPhone user, so I’ll have to ask an Android user to see if I can get an answer for you. Just wanted to let you know I’ve seen your question and will have to do some research to get an answer. In the meantime, there is a video in this article that might help. Take a look and let me know.


I’m having the same issue with my customers loading the mobile app. And only IPHONE users are allowed access. This wasn’t always the issue in the past . 

how long does it take to correct this fix as this is part of my package? 


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