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Login Widget - opens new tab and displays gallery, then redirects and prompts for password again

  • 16 September 2020
  • 1 reply
  • 99 views

Hi,

I have added the Login Widget code to my website.

Yesterday, I was able to navigate to my web site page, the injected javascript would add the ShootProof login form, displaying the Event dropdown and then the Email and Password fields. After supplying the email and password and then clicking the View Gallery button, the expected gallery would then open in a new tab. However, today - the same process results in the gallery being shown in a new tab as before, then redirected to the gallery home, displaying the Open Gallery button. Clicking the Open Gallery button results in a login form being displayed once again.

What’s going on here? 

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Best answer by Megan 16 September 2020, 18:50

I’m going to have one of our fantastic Support folks follow up with you, because they can look into your account with you to sort this out 🙂 Keep an eye on your email, @KendraMulvey!

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I’m going to have one of our fantastic Support folks follow up with you, because they can look into your account with you to sort this out :) Keep an eye on your email, @KendraMulvey!

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