I’ve created a gallery of photos and connected a linked contact. I told her she has 10 free digital photos and any additionals may be purchased in the gallery. Upon checking my Shootproof account, I saw that she managed to download ALL the photos in the gallery for FREE! I’ve lost sales! How did this happen? I followed the shootproof video instruction on setting up free digitals for linked contact. In the Free Digitals page on the Gallery Settings, I’ve created a rule for the linked contact to be able to download original file size photos with limit of 10 photos. I didn’t create any other rule.
I tried changing the linked contact to my email address so I can see how it looks like and yes, I was able to download ALL photos despite setting a limit to 10 photos only.
What did I do wrong? I’m so frustrated!
Best answer by Matt Specht
Did you verify the rule is orange and says 10 like the photo above, or is it green and says unlimited?