How many levels of albums can the Desktop Uploader upload?

@TCBSOperations I’m looking into whether this is a bug or how the Desktop Uploader was designed to work. Thanks for bringing it to our attention! 

Hi Megan,

thx for following up.

For example when I create a folder which I want to upload to Shootproof gallery => I will add extra 4x levels of subfolders inside that folder because the folder I choose to upload is not actually created online as a folder only its content will.

Finding the bug:

I know of 2x bugs with the desktop uploader has.

Scenario A:

• want to upload folder with 4x level folders
• error message “ too nested: folder structure….” appears
• even after I delete 4th folder level and try to upload the same main folder again error message won’t disappear nor the upload window will start
• only way around is to close and restart desktop uploader
• then folder will be allowed to be uploaded

Scenario B: 4x level of folders not uploading

=> its really simple to test that there is something not right with the uploader. I remove the 4th level of subfolder and then upload will work fine but I end up with 3x levels of folders only. Once we enter into the Shootproof online platform I am able to create another sub-album below the 3rd level folder.

Desktop uploader is unable to create full 4x level depth but online portal permits that!

 However now inside the online portal I can create a sub-folder below 3!

Am happy to show this live via a zoom call and share my screen anytime if my explanation is unclear.

or record and share a screen video

For large assignments this is quite important for our team and at the moment we avoid using the desktop uploader for it even though this is where it is most needed => for large projects and complex structured assignments.

Many Thanks for your time and Greetings.