Question

Auto-generate passwords for sub albums

  • 13 October 2020
  • 2 replies
  • 27 views

I am getting a school shoot ready for delivery.  I did this last year no problem, but have run into some glitches this year.  First, I have the photos organized by class- when I used the desktop uploader, it didn’t upload the parent folder, only the individual student folders.  Then, when I went to the website, there wasn’t an easy way to move each individual student into their class folder.  It was cumbersome, but I now have each student in their class folder.  Problem now is that I can only seem to auto-generate passwords for the parent gallery, not the sub-albums.  Last year, I was able to keep the class folder open and then generate a password for each individual student.  I am stuck and have spent too much time figuring this out.  Has something changed?  Anyone have a suggestion?  


2 replies

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I’m glad it’s not just me! I sent an email question a few days ago and just left a message for a call back. Were you able to remedy the problem? I really don’t want to have to manually make the passwords for the entire school!

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I talked to customer service and they said it’s a known problem. :-( I asked them to move this to the top of their to-do list! 

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