When will Shootproof make it possible to sell specific #s of digitals BETWEEN ONE or ENTIRE GALLERY/ALBUM without clients getting automatically charged sales tax on the digital-only purchase?
My only workaround has been to offered tier pricing for “digital packages” (buy 3 for $X, buy 10 for $X and save more, buy 20 for $X and save even more) I set up as “self-fulfilled.” But then I realized Shootproof automatically applies sales tax to these because they’re not set up as “Shootproof-fulfilled digitals”--which only allow us to sell one or all, even though I am still delivering the digitals via Shootproof manually.
I was told Shootproof assumes if we self-fulfill digitals we’re providing them on taxable goods (USB drive, etc.), but that’s not the case--and we have 10.25% sales tax where I live, so digital-only is a real incentive. There is no way to turn off sales tax currently on these “self-fulfilled digitals,” so I either have to tell clients to tell me how many they want and send them an invoice (awkward, cumbersome--when Shootproof is supposed to be a leader in digital fulfillment for photogs). OR I get to apologize for the sales tax and refund it--and it still shows up in Shootproof as sales tax collected since I can’t specifically remove sales tax from my sales records.
Please either make it possible for us to price different quantities in Shootproof-fulfilled digitals or turn off sales tax on self-fulfilled digitals.
Thank you for considering this basic functionality request!
Best answer by AshleyBView original