Solved

Tips from client


Userlevel 3

I had a client want to give a tip but was unable to. Is there a way we can accept tips? She got her invoice and tried to pay more but it wouldn't let her go above the amount on the invoice.

 

Thanks,

Sunshine

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Best answer by Megan 16 April 2020, 16:05

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14 replies

Userlevel 5
Badge +4

I like the idea of this option as well. It would be beneficial as an option for clients. 

 

Thanks,
Matt

Userlevel 6
Badge +3

@Sunshine This is an interesting idea I’ve seen discussed in a few different photography forums. Currently, there isn’t a way for your customer to enter a variable amount to pay, but I can bring the request to our team.  Thanks for bringing it up! 

-Megan

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I would really love to add a tipping feature to the invoice.  I had clients tip me all the time with the Square Payment platform.  Now that I am using Shootproof for invoices to make my life and my clients lives easier I lose out on that.

Userlevel 6
Badge +3

@Jay Rodriguez , @Sunshine, and @Matt Specht, I just looked and it looks like tipping capabilities haven’t been submitted to the Ideas section yet. Would one of you go do that and then link it here? We just need 1 post- then others can add their votes to it. 🙌

Userlevel 5
Badge +4

Here is the link - I’ve added it to the Ideas forum :)

https://shootproof.community/share-your-ideas-31/give-the-option-for-clients-to-leave-a-tip-on-an-invoice-327

Userlevel 3
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@Sunshine if you’re looking for a way to grab tips in the meantime through Shootproof you could start using addthis.com’s tip jar link into your invoice email templates or gallery templates afterward. 

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@Sunshine This is an interesting idea I’ve seen discussed in a few different photography forums. Currently, there isn’t a way for your customer to enter a variable amount to pay, but I can bring the request to our team.  Thanks for bringing it up! 

-Megan

Hi Megan.  Any update on this?  We’d love to use Shootproof invoicing, but we’re leaving a lot of money on the table if client tipping is not an option.

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Is there any update on this being added?

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Why does this say SOLVED? I still don't see the option to do this on an invoice so how is it solved? 

Userlevel 4
Badge +3

Hi JSP,

The answer that has been marked above doesn’t mean that the idea has been put into place, it just means that the question has been answered.  At this time, there is not a way for clients to add a tip onto their invoices.  However, it has been put forth as an idea in the community and appears to be popular, which means that product development may consider it for a future update.  Please follow the link above to vote and add a comment in support of this idea.  Thanks!

 

-Ashley

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its been 2 years! please add tip option! Your customers are begging you!

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I am actively searching for another system and will be leaving Shootproof because of this tip issue.

 

Your clients, me included, are losing out on a ton of money because we cannot receive tips. Approximately 45% of my clients would give me a tip before I switch to this system. Over the course of a year that is a lot of money to lose out on.

Badge +1

Adding a tip option  would be great. I had clients ask a couple times.

Userlevel 3
Badge +1

This is truly quite frustrating. Multiple threads begging for tipping. I get these things take time but we havent even gotten an update on when to expect it so we can utilize other avenues of collecting tips. We are literally losing money with every invoice. 

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