Hi,
In my state I only need to charge sales tax on the printed products. I offer packages with a set number of prints and varying number of digital files. While I can invoice this appropriately upfront by creating 2 separate line items(taxable and non taxable), upon gallery delivery Shootproof cannot seem to accommodate this sales tax situation. I only want it to tax the prints in my package. Is there anyway to do this? Seems like it should be an option. Or maybe someone knows of a work around? I’ve tried several different price list setups and the system never applies the correct tax.
Customer service suggested I attach a price list with just the prints and create a digital rule in the gallery but that would hinder the client from easily upgrading to a higher digital package if I am restricting them to a certain number in the system. Additionally- do they have to input a PIN for every download? Seems so cumbersome. This should be easier and I have spent WAY too much time trying to figure out a better approach. Anyone else have this issue?
Best answer by AshleyB
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