payment help

  • 29 November 2021
  • 1 reply

I had a client pay with their credit card thru the invoice 5 days ago. Shootproof still has not released that money to me. I received an email stating that I was now eligible to cash my money out after 2 days.  I have used this option one other time and don't remember having any issues. I have emailed support half a dozen times and they are not responding.

Has anyone had this problem? What should I do? They are ignoring me. I just want my money. 


Best answer by AshleyB 30 November 2021, 18:39

View original

1 reply

Userlevel 3
Badge +3

Hi Genessa, I am sorry you are having difficulty receiving your payment.  I know that is very frustrating.  I just checked in with support and it looks like they have been in touch and are working to resolve the issue.  Please let me know if you need anything else!


community footer