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instant payouts not working

  • 3 August 2022
  • 1 reply
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I have emailed shootproof and they claim that instant payouts still require a 2-5 day hold once a client pays their invoice but I know for a fact that is not right. I have always been able to instantly transfer money to my debit card via the instant payout feature…up until three days ago and now I no longer can. Does anyone know why this is happening???

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Best answer by siobhan 3 August 2022, 15:32

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Hi @BrittBeals 

Thanks for reaching out here, and sorry to hear you’re having some trouble with Instant Payouts. I do see that you currently have an open ticket with support, and since this is an account specific issue, I’m going to close this for commenting. You should hear back from someone on the team shortly about your inquiry! 

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