Combining Lab Orders

This is what happened to me when I tried to combine 15 orders into one. The Combining Orders loading bar stayed on my screen for more than an hour. I received emails at the same time that the cards were officially being charged. I ended up refreshing the page to get rid of the loading bar. All the orders were marked as paid, but they were still labeled as Awaiting Studio and there was no new combined order. I selected all 15 of the order boxes and again hit Combine Orders for the 2nd time, confirmed that they cannot be separated once combined and then it loaded for a few seconds. There was a new mega order at the top of the list called MyStudioName order and when I clicked into it there were all the combined print orders. The rest of the orders in the list went from Awaiting Studio to dashed out line status. They were still marked paid and no client was double charged. From there I was able to send to the printer as usual (start approval, okay crops/shipping/color correction/etc). I use Blackriver Imaging and the order shows as shippped next day in my shootproof dashboard. Hope this helps others!